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“My mother was the one who taught me how to stand up and speak out, so it’s only fitting that I now step in for her,” said Daisy Kincheloe, in a Dallas Morning News article.
Daisy Kincheloe helped organize the family council at her mother’s nursing home. By doing so, she helped bride the gap between families of residents and the provider.
Family councils provide the families of nursing home residents with a way to contribute to the quality of services. The councils enhance the quality of care by bringing more stakeholders to the table.
“Our biggest problem is a lack of family involvement. No visits. No calls. It’s good to have a core group of committed relatives to give us feedback,” said David Thomason, senior vice president of the Texas Association of Homes and Services for the Aging.
Family involvement creates a better environment for both residents and staff. How has your community reached out to families?
Click here to see more resources about family councils.
