The video above features four AAHSA members talking about their experiences with Quality First.

Video is an effective way to get information about your community and Quality First program out to consumers. Use this new fact sheet to help you create video to tell your story.

“It strikes me as grossly unfair for older people to have to spend whatever time they have left fretting about going into a nursing home,” writes Barbara Quirk in the article “Wis. nursing homes take LANE to quality”.

Public images of nursing homes are frequently negative. The media typically highlight sensational stories about neglect. Rarely do they cover all of the positive work of providers. Going above and beyond providing quality care and services, many providers are implementing culture change and social accountability initiatives.

Ms. Quirk notes the lack of positive coverage will hopefully be changing. Quality improvement campaigns such as Advancing Excellence in America’s Nursing Homes campaign, help providers monitor their improvement and share their progress with the public.

How does your community share the good work that it does? How do you assure consumers that the terrible stories they see do not represent your community or for that matter, the majority of communities?